Reception One Team
Reception One
Posts by Reception One Team
dental
After-hours answering service for dental offices: what happens when you're closed
An after-hours answering service for dental offices picks up patients' calls when the practice is closed. A good setup meets the ADA's guidance for a closed office, giving patients a way to reach the dentist in an emergency and sending life-threatening cases to 911, and also books routine visits and briefs your team by morning.
· 6 min read
dental
AI receptionist for dental practices: what it does and what to check
An AI receptionist for dental practices answers every call, 24/7. It books appointments or takes booking requests, answers common questions, recognises urgent and emergency calls and follows your emergency protocol, takes messages, transfers to staff when you're open, and emails you a summary of each call.
· 6 min read